Updated: Dec/2021

When and how you get the travel documentation

Once the reservation is confirmed, the system will automatically send you the booking documentation, with property address, check in/out instructions etc, 2 days before the check-in

Please read the arrival instructions on your voucher carefully so that you can find your accommodation easily and start your holiday as soon as possible.

If you need to book on our website follow these easy instructions

If you find the right property for your holiday in Ibiza on our website book it soon because we use a smart pricing tool and could be possible the fares change quickly.

  • We have hundrends of properties in Ibiza and usually the best price on the internet
  • Where available you can book now, but pay later at check in
  • 24/7 customer service available also on WhatsApp
  • and a best price guarantee

If you’re not familiar with vacation rentals, what you are essentially doing is privately renting a property on a short or long-term basis from the individual owner who has listed their property on LeibTour.com

REMEMBER: Use only a valid credit card number for your reservation. After you complete your booking a LeibTour agent will contact you in case something goes wrong with the payment to our suppliers.

You need a valid credit card to finalize your reservation, otherwise it will be automatically cancelled when the time is over.

If the credit card holder is different from the reservation holder, fill up the authorization form and send it to [email protected]

NO C/CARD? Talk with a LeibTour agent for the proper bank details or simply choose another payment option!

When you book and pay

We aim to give you always the best fare possible. For this reason all the reservations must be approved by our booking department after checking price and availability. Once you complete the booking process, including the Credit card details, the booking status is still “PENDING” and need to be confirmed.

If you need a custom quotation simply follow these 5 steps

FILL THE FORM

let us know all the requested details for your holiday (how many guests, preferred area, budget etc). Remember with our Combo Deals you save up to €250!

WAIT FOR OUR CONTACT

We will get in touch with you as soon as we can, usually less than a few hours.

ACCEPT OUR QUOTATION

You will get a clear, official email with all the conditions – no hide costs, no bad surprises – and just have to accept it.

CONFIRM THE RESERVATION

Follow our agent instruction to confirm the reservation (usually by making a down payment).

SAVE THE VOUCHER

You will receive an official reservation voucher with all the check in info. Just save it on your phone and enjoy your stay

We accept different modes of payment:

  • Crypto currencies handled through the platform BitPay the global bitcoin payment service provider (Bitcoin, Ethereum).
  • Credit Cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB)
  • Cash
  • PayPal
  • AmazonPay

We use SSL encryption to keep your data secure. Depending on your browser, you might notice your address bar will display a lock?

What is a payment authorization (or deposit)?

When a charge (or payment) is authorized, the funds are guaranteed by the card issuer and the amount held on the customer’s card for. If the charge is not captured, the authorization is canceled and funds released.

For credit cards: An authorization generally won’t show on your statement, though sometimes it will show as a pending charge. When the trip is booked, the authorization will be converted into a charge on your account. If the trip is not booked, the authorization will be released. Funds will typically be released to your credit account within one business day, but may take longer depending on your bank and the duration period of the authorization.

For debit cards: An authorization is generally treated as a withdrawal. The funds will be unavailable during the period of the hold. It may take several days for the funds to reappear and be accessible in your account, depending on your bank’s policies.

All the accommodations featured on our website have been carefully chosen to ensure that you are able to get the very best out of your holiday!

Our ratings are based on our knowledge and customer feedback of the facilities, food and service available at the accommodation, as well as the characteristic differences between accommodation types such as apartments and hotels.

Our ratings are set using a scale of 2 stars through to 5 stars and represent a range from basic, good value, no-frills accommodation to above average, more comfortable accommodation with a wide range of facilities. With the exception of villas, all our accommodation, whatever the rating, is based on a twin or double standard room unless otherwise stated.

We may feature TripAdvisor ratings to help you choose your perfect accommodation.

When we refer to specific room or villa types on our website, the room you will receive will usually match one of the descriptions below: 

  • Double Rooms – a room with a double bed, or two single beds with double bedding.
  • Twin Rooms – a room with two single beds.
  • Single Rooms – a single room or “twin for sole use” room with 1 or 2 single beds.
  • Studios – one room living/sleeping accommodation with divan/sofa beds, basic kitchen facilities (usually 2 cooker rings and a fridge) and a shower room.
  • Apartments – self contained accommodation with one or more bedrooms with twin/double beds, basic kitchen facilities (usually 2 cooker rings and a fridge), a shower room, and occasionally a separate living space.
  • Sea/Pool View Rooms – please note these advertised room types may have a restricted view due to plants, trees or buildings.
  • Family Rooms – typically the same as the double and twin rooms and may not be larger. Room occupancies will be shown for individual properties and may vary in each destination.
  • Triple/Quadruple Rooms – some properties may have rooms that can sleep 3 or 4 people. Room layouts may vary but typically will consist of 3 or 4 separate beds or a combination of double, twin, camp, sofa or rollaway beds. In some properties extra beds may only be suitable for children. These rooms may not be any larger than twin or double rooms so space may be limited.
  • Premium/Superior Rooms- typically the same as double and twin rooms but may have additional or more luxurious amenities.

Valid only for direct reservations on leibtour.com –forget it if you don’t have a valid leibtour booking number


Check with your agent the event we work with and the dress code!

Every venue has different terms and conditions. Once you have signed up on the list, show up to the venue at the suggested time and check in at the club’s designated area for guest lists. Every nightclub and pool party has the option to use their guest lists differently. But the same basic benefits almost always apply. Women are free, and men are free or reduced.

Some clubs have a rule that for men to get in for free there needs to be an even ratio of men and women in the group, or more women than men.

In some TOP parties wearing LeibTour.com merchandising (ex. t-shirt) is mandatory. Usually no V.I.P. area are included in free guest lists

Important informations for all non EU/EEA guests

  • +1% on credit card transactions: U.S issued cards and credit card payments are expensive, so this includes a small fee of 1% to cover our costs.
  • Travel with ease. Documents ready after 1 business day for Visa purpose
  • Our customers can exchange and pay with the best interbank exchange rate. We’re not about hidden fees or rubbish exchange rates.

More questions? Get in touch

get in touch with us
leibtour holiday apartments and accommodations in ibiza

We also work with the other travel agencies. We charge the whole commission for their service to the users. We don’t charge any service fee for direct reservations on LeibTour.

Find our properties also listed on:

Text or Call Leibtour on +34 603 299 122 For Ibiza travel inspiration, advice and bookings!

Whether you want a few weeks or a short break in our gorgeous island, our round-the-clock team of travel experts can tailor a trip to your tastes, whatever the size of your budget.